Why this rule?
This policy exists primarily to prevent bonus abuse and maintain fairness on the platform. Every new account receives a welcome bonus — creating multiple accounts to claim it repeatedly is considered an unfair advantage.
What Happens If You Get Caught?
If our system detects multiple accounts belonging to the same person:
• All accounts will be suspended immediately
• Bonus balance will be forfeited
• Deposited real-money funds will be reviewed in accordance with our policy
• Future registration may be permanently banned
Multiple members of the same household?
Different people living at the same address can use separate accounts — but each account must be registered with a unique mobile number and a different ID. If you share a device, notify support in advance.
If you're unsure, reach out to our Live Chat beforehand — flagging it early helps avoid any issues.
Step 1: On the login page Go and click the "Forgot Password?" link.
Step 2: Enter the mobile number you registered with (in 01XXXXXXXXX format).
Step 3: Click the "Send OTP" button. A 6-digit code will be sent to your mobile within 60 seconds.
Step 4: Enter the OTP code in the designated field. If correct, you'll be taken to the screen to set a new password.
Step 5: Enter your new password twice (at least 8 characters, including numbers and special characters) and click "Change Password".
If you don't receive the OTP:
• Wait 2 minutes, then click "Resend"
• Check whether your mobile has a network connection
• Check your spam folder (not applicable for SMS)
• If it doesn't arrive after 3 attempts, contact us via live chat
What if my mobile number has changed? In that case, email us directly at support@baji365live.biz — send a copy of your NID or passport for identity verification and we'll recover your account, typically within 24 hours.
Steps to Place an Accumulator on baji365live:
Step 1: Log in and Sports Go to the section.
Step 2: Click your preferred outcome for the first match. It will be added to the bet slip and shown as a "Single Bet".
Step 3: Pick a selection from another match — same sport or different. Once a second selection is added to your bet slip, the "Accumulator" option will appear automatically.
Step 4: You can add up to 20 selections this way (the maximum for baji365live follows the platform's own rules).
Step 5: Click the "Accumulator" tab on the bet slip, enter your stake, and see the total potential winnings.
Step 6: Just click the "Place Bet" button and you're done.
Important Information:
• Two outcomes from the same match cannot be combined in an Accumulator
• If even one prediction is wrong, the entire Accumulator is lost
• Accumulators may be restricted on certain matches — you'll see a notice when viewing the odds
• You can exit mid-game using the Cash Out feature
How to Get Started:
Step 1: Log in and from the menu, go to Games Or go to the "Live Casino" section.
Step 2: Choose a game. Recommended for beginners:
• Baccarat: The simplest option — bet on Player or Banker. Minimum bet ৳100.
• Roulette: Bet on red/black or odd/even. Minimum ৳50.
• Blackjack: The game of 21. Learn the basics before you start.
Step 3: Once you enter the game room, the video will load and you'll see the dealer live. You can also chat with the dealer directly in the chat box.
Step 4: During betting, select a chip value (৳10, ৳50, ৳100, ৳500, ৳1000) and place your bet by clicking the designated area on the table.
Step 5: Once betting time closes, the dealer will deal the cards or spin the wheel — wins and losses are settled based on the outcome.
Tips:
• Start at low-limit tables when you're just beginning
• Starting with Baccarat is the easiest way to learn
• Keep your internet speed stable — live streaming requires a good connection
• For mobile play, use the app — the experience is much smoother
What You Can Do on a Mobile Browser:
• Login & Registration
• Sports Betting (live and pre-match)
• Slots & Casino Games
• Live Casino (with a stable internet connection)
• Deposits & Withdrawals
• Viewing and activating bonuses
Browser vs. App — What's the Difference?
| Topic | Browser | App |
|---|---|---|
| Load Speed | Medium | Quick |
| Push Notifications | Not Available | Available |
| All Games | Yes | Yes |
| Installation Required | No | Yes (APK) |
For the best browser experience: Use the latest version of Chrome or Firefox. Type baji365live.biz directly into your browser's address bar — do not use any third-party links.
Available Tools & How to Enable Them:
1. Bet / Deposit Limit:
Log in → Profile → "Responsible Gaming" → "Set Bet Limits"
Set a maximum betting limit per day / week / month (e.g., ৳1,000 daily).
Limits take effect immediately. To increase a limit, you must wait 24 hours.
2. Loss Limit:
Betting will automatically stop once you've lost a set amount.
Setup: Profile → "Responsible Gaming" → "Loss Limit"
3. Session Time Limit:
Set how long you want to play in one session (1–8 hours). You'll receive a reminder when time is up.
4. Self-Exclusion:
Temporarily suspend your account for 7 days / 1 month / 3 months / 6 months. Logging in or placing bets will not be possible during this period, and it cannot be cancelled before the period ends.
5. Reality Check:
A notification will appear every 30–60 minutes with a summary of how long you've been playing and how much you've won or lost.
Remember — using these tools isn't a sign of weakness; it's what smart players do. To learn more, Responsible Gaming View page.
How to change the language on the website:
Method 1 — From the header:
Look for a flag icon or a button labeled "BN" in the top-right corner of the page. Click it to open the language list, then select your preferred language.
Method 2 — Via Account Settings:
Log in → Profile icon → "Settings" → "Language" → Select your preferred language → "Save".
This change will be saved to your account — the same language will appear every time you log in.
Languages currently available:
• Bengali (Bangladesh) — Default
• English
• हिंदी (Hindi)
• Other regional languages (subject to change with platform updates)
On the mobile app:
Log in to the app → Menu (three lines) → Settings → "Language" → select your preferred language.
The page will refresh after changing the language — this is normal. No data will be lost.